Exceptions to the Refund Policy

Fall Term Petitions Deadline

Fall term petitions must be submitted before April 1st of the following year.

Spring Term Petitions Deadline

Spring term, before September 1st of the same year.

Summer Term Petitions Deadline

Summer term, before November 1st of the same year.

Submit Your Electronically

Students can submit their appeal electronically but it MUST be sent from a NECC Student email account (for privacy reasons we will not open paperwork that is from a personal account).  Electronic appeals can be submitted to refundappeals@necc.mass.edu.   

Submit Your Appeal through the Mail

Students can submit their appeal through the mail by sending it to:

Refund Appeals Committee, NECC
Attn: Student Accounts Office
100 Elliott Street,
Haverhill MA 01830

Examples of Acceptable Extenuating Circumstances

• Illness or injury of a nature that significantly impacted the ability to continue attending class
• Illness or injury of an immediate family member where the student is the primary care giver
• Death of an immediate family member (Spouse/partner, parent, child, grandchild, sibling, grandparent)
• Military deployment/call to active duty
• Required, involuntary employment schedule changes

Examples of Unacceptable Extenuating Circumstances

• Lack of awareness of NECC’s refund policy and/or course drop/withdrawal deadline.
• Choice to attend another institution without notifying NECC.
• Student received a grade(s) for the course(s) in an appeal.

Examples of Required Documentation

• Letter from a licensed health care provider written on the provider’s letterhead containing the following information:
  • The general nature of the medical condition that prevented the student from attending class.
  • The approximate date of onset of the medical condition giving rise to the request, and the dates through which the condition continued.
  • The date on which it is anticipated that the student will be able to resume attending class.
• Copy of death certificate or obituary of immediate family member
• Copy of military orders
• Letter from employer in official letterhead verifying involuntary employment changes with specific dates, signed and dated by supervisor.