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Start Your Human Services Career with a Direct Support Certificate from NECC

A student in the Human Services program at our NECC Campus

Why pursue a certificate in Direct Support?

Many individuals have intellectual or developmental disabilities that keep them from living life to the fullest. Would you like to help those people become self-sufficient? If so, a Direct Support Certificate from NECC can prepare you for a rewarding career as a Direct Support Professional, empowering you to directly work with disabled individuals and help them lead more active and fulfilling lives.

NECC Certificates: Empowering the Next Generation of Direct Support Professionals

A Direct Support Professional (DSP), or Direct Support Worker, provides direct care and support to people with intellectual and developmental disabilities, helping them engage in their communities to improve their quality of life and well-being.

At NECC, our one-year, 22-credit Direct Support Certificate program helps students develop competencies in accordance with the National Community Support Skills Standards. 

Students benefit from a mix of classroom learning and supervised practicum experiences, giving them an opportunity to apply what they’ve learned in community settings. Upon program completion, you can seek employment both independently or through the Department of Developmental Services. You will also have the option to apply all 22 credits toward an Associate Degree in Human Services from NECC.

NOTE: Individuals employed in a public or private Developmental Services program may be eligible to take the required certificate courses at a cost of $50 per class.


What you’ll get from our Direct Support certificate program

Learn How to Help Others Achieve Maximum Self-Sufficiency

Immerse yourself in the direct support world, as you learn about intellectual and developmental disabilities, how they impact others’ lives, and the various roles and responsibilities of a Direct Support Professional. Gain insight across various human services topics, including group dynamics, psychology, observation, interviewing, and documentation.

Through classroom work and supervised practicums, discover practical strategies for building rapport, adapting communication styles, and developing problem-solving skills, equipping you to directly support clients from diverse backgrounds. 

In just one year you will be qualified to work in a variety of human services settings. You can also continue your education and strengthen your credentials to pursue higher level positions. As one possible academic path, you can apply all 22 program credits towards an Associate Degree in Human Services from NECC, proving that following your career dreams can lead to something truly remarkable!

Gear Up for a Great Career as a Direct Support Worker

At NECC, we’re here to help you build a skill set that’s in demand. Whether you see yourself as the next great job coach, residential counselor, habilitation specialist, or other direct support worker, we’ve got you covered. While guiding you every step of the way, our experienced instructors will show you how to:

  • Knight emoji with thumbs upHelp clients achieve maximum self-sufficiency
  • Benefit from supervised practicum experiences while providing direct services to individuals with disabilities
  • Develop essential observation, communication, interviewing, and documentation skills
  • Work in a variety of settings, including private residences, independent living facilities, vocational programs, group homes, medical clinics, day programs, and more

Do Cool Stuff, Not Just Homework

Forget about endless lectures. We’re talking about interactive classes and workshops where you practice what you’ve learned in real-life scenarios, as well as projects that connect you with direct support professionals in the community.

Your Schedule, Your Rules

Juggling life, work, and study? No sweat. With a mix of online and on-campus options, NECC makes it easy for you to fit study into your life, not the other way around. Once you’ve completed our Direct Support Certificate program, you’ll be ready to seek immediate employment or transfer all 22 credits toward an Associate Degree in Human Services from NECC.


Where this journey can take you

illustration: support for every studentDSPs work in a variety of environments, providing direct care and support to individuals with intellectual and developmental disabilities. With a Direct Support Certificate from NECC, you can begin working in the field and decide whether you like it before investing additional time and money obtaining an associate degree.

Like a blank canvas, you can use your certificate as a foundation to build upon, empowering you to explore a wide variety of academic and career paths.

Imagine yourself serving in one of these direct support roles:

  • Preparing clients to enter the workforce as a Job Coach
  • Supporting disabled individuals around-the-clock as a Residential Counselor
  • Teaching disabled children and adults how to be self-reliant as a Habilitation Specialist
  • Creating life-enriching programs for clients as a Developmental Disabilities Specialist
  • Helping disabled clients perform their daily routines as an Activities of Daily Living Specialist

Why choose NECC for your Direct Support certificate?

We Get It

At NECC, inspiring our students to succeed is our top priority. Modern, relevant, and engaging, our Direct Support Certificate courses are designed with you in mind.

NECC’s dedicated faculty and staff help students develop the skills they need to advance in the workforce or transfer to a four-year college or university. Our small class sizes ensure personalized attention and support, empowering students to thrive academically. We also offer a variety of student support services, including tutoring, counseling, and academic advising.

With over 60 credit programs, two convenient campuses, robust student support services, and a vibrant student life, NECC is committed to providing an affordable, accessible, and high-quality education for all.

Learn from the Pros

Our instructors aren’t just teachers. They’re experienced professionals who live and breathe direct support principles.

Experience Beyond the Classroom

At NECC, it’s not just about earning a degree. It’s about building a network, finding your tribe, and acquiring the tools necessary to chase your dreams. Our Haverhill and Lawrence campuses are home to a diverse range of clubs and organizations and activities that help students connect with peers who share similar interests.

Whether you choose to gain leadership experience, stay healthy and fit, join a club, or participate in varsity sports, and student activities, we’ll guarantee you’ll have fond memories of your time at NECC.

We Got Your Back

From the day you start until the day you land your first big gig, our team is here to support, guide, and cheer you on. At NECC, our goal is to empower our students by equipping them with the skills and tools necessary to thrive, wherever they choose to work.

Career Services

Career Services

Career Services is here to assist you at every stage in your career development.
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Navigate

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What Can I Do With This Major?

Map your NECC major to hundreds of career paths and opportunities.

Got Prior Learning or Work Experience?

With NECC’s Credit for Prior Learning, you can move through the program at a faster pace, and graduate sooner! The best part is these credits are covered free-of-charge for eligible Massachusetts learners.

Support for Every Student

NECC offers a variety of student support services, including tutoring, counseling, and academic advising, to help students thrive academically. Want to transfer to NECC? Our advisors are happy to assist you.

Accommodations at NECC

As an ADA-compliant institution, NECC is committed to serving the needs of students, faculty, staff, and visitors with disabilities, including those who are Deaf or Hard of Hearing. We partner with multiple entities are dedicated to ensuring accessibility and inclusivity for all members of the NECC community.

Do you have a documented disability? Are you Deaf or Hard of Hearing? If so, the Center for Accessibility Resources & Services (CARS) can connect you to the services you need to thrive at NECC.

Career Outlook for Direct Support Professionals North of Boston

According to the U.S. Bureau of Labor Statistics (BLS), overall employment in community and social service occupations, including DSPs, is projected to increase by nearly 8% over the next eight or nine years—faster than the average for all occupations. The U.S. Department of Labor points out that there is a nationwide shortage of DSPs, with millions of disabled Americans who need their services.

At NECC, our Direct Support Certificate program graduates have an exceptional rate of employment while working as residential counselors, job coaches, developmental disabilities specialists, and more. Some have gone on to start their own successful businesses!

How Much Can I Expect to Make as a Direct Support Professional?

The earning potential for DSPs varies based on several factors, including education, experience, role, setting, and additional skills. For example, according to Salary.com, the average annual salary for a Residential Counselor in Massachusetts was $90,939 as of November 2024.

With a Direct Support Certificate from NECC, you’ll be qualified to start or advance your career in these roles:

Job Coach

Helps prepare people with disabilities to enter the workforce. The median annual wage in Massachusetts for this role was $61,652 as of November 2024. The wage range typically falls between $55,358 and $69,508.¹

Residential Counselor

Provides 24/7 support and counseling services to individuals residing in a structured living environment, like a rehabilitation facility or group home. The median annual wage in Massachusetts for this role was $90,939 as of November 2024. The wage range typically falls between $80,621 and $100,657.¹

Habilitation Specialist

Teaches essential skills that help children or adults with disabilities live independently. The median annual wage in the United States for this role was $59,171 as of November 2024. The wage range typically falls between $52,430 and $65,953.¹

Developmental Disabilities Specialist

Plans, implements, and evaluates tailored developmental programs for individuals with developmental disabilities and/or delays. The median annual wage in Boston, MA, for this role was $39,840 as of November 2024. The wage range typically falls between $37,597 and $41,263.¹

Activities of Daily Living Specialist

Assists clients with essential tasks, such as eating, bathing, and toileting. They may also help with more complex tasks like cooking, managing finances, and driving. The median annual wage in Massachusetts for this role was $38,055 as of November 2024. The wage range typically falls between $35,606 and $39,561.¹

How to Get Started Earning a Direct Support Certificate in the Merrimack Valley Region

Feeling pumped? We thought so! Learn more about how to apply for the Direct Support Certificate program Still unsure that it’s the right fit for you? Contact us to chat more about why this could be the best decision you’ll ever make!

Program Costs

For the 2024-2025 academic year, non-health for-credit courses have a cost of $263/credit for in-state students.

Transfer For A Bachelor's Degree
Faculty

Lisa Fabbri-Lopez, MA

lfabbri@necc.mass.edu

Brian MacKenna-Rice

bmackennarice@necc.mass.edu

978-556-3331

Kathleen Bartolini, MA, NCC

kbartolini@necc.mass.edu

978-556-3293

Joseph Hannon, LICSW, LADC I

jhannon1@necc.mass.edu

FAQs

How much does an associate degree cost?

Community college is now free for eligible Massachusetts residents!

For learners living in other New England states, we offer a reduced out-of-state rate. All others, including international students, pay the full out-of-state rate, before any financial aid awards are made. 

Tuition and Financial Aid at NECC

What types of financial aid are available?

There are three basic types of financial aid you can receive while attending NECC: grants and scholarships, loans, and work-study. Grants and scholarships are a gift and carry no work or repayment requirements. Loans, regardless of the lending source, are funds that must be repaid. Loan repayment terms vary, while the actual loan gives you an opportunity to borrow against future earnings.

Available in on-campus and off-campus formats, all work-study jobs are part-time and filled on an as-needed basis.

Tuition and Financial Aid at NECC

How do I apply for financial aid?

At NECC, we understand that financial aid can make earning your college degree a reality. Many types of aid are available; funds that can be used to help pay for tuition and fees, books, and other personal costs. To qualify, you must meet certain eligibility requirements and complete the application process.

While you can complete the Free Application for Federal Student Aid (FAFSA) at any time after October 1 to receive funds for the following academic year, we recommend you apply as early as possible since some grant funds are distributed on a first-come, first-serve basis. The priority deadline for the state of Massachusetts is May 1. Although applications are accepted throughout the year, some state funds are awarded only to those who meet this deadline.

Please note: You must complete a FAFSA each academic year to be eligible for financial aid.

Tuition and Financial Aid at NECC

How do I transfer credits to NECC from another school?

Tried another college but had trouble making it work? At NECC, we make it easy for students to transfer from another school to ours. Roughly one-third of all NECC students have previously been enrolled at other colleges and then found success here. We welcome you to join them so you can get your education back on track!

Transfer to NECC

How do I transfer my NECC credits to a four-year school?

At NECC, our transfer agreements help ensure you are taking the right courses and electives so you can seamlessly transfer to the four-year college or university of your choice. We offer over 100 transfer agreements with public and private institutions.

Contact the Transfer and Advising Center to learn more.

Does the school assist with job placement?

At NECC, we want you to get a career you love. Our Career Services department is here to assist you at every stage in your career development. From career exploration and internships to landing that first job or navigating career changes, we can help you get on the right path to a career you will love! Whether you are a currently enrolled student or a recent grad, contact us and we can help you.

Our job placement specialists are here to learn about your academic interests and discuss related careers. NECC welcomes you to participate in our various career events and workshops and use our free resources to help you identify the right career for you.

How does NECC support diversity and inclusion?

NECC offers a positive and supportive learning environment of cultural inclusion; one which challenges prejudice, celebrates differences, embraces all identities, and inspires all students, staff, and faculty to succeed. As a Hispanic Serving Institution, we are passionate about closing racial equity gaps and ensuring the success of Hispanic members of our college and community.

What learning options are available if I work full-time?

At NECC, our staff and faculty understand that many of our students work or have other responsibilities outside the classroom. That’s why we offer flexible traditional and nontraditional learning options, including on-campus, online, and hybrid programs. Our online programs offer the same high-quality education and support as our on-campus programs, ensuring all students have an equal opportunity to thrive academically.

Online: Whether you want to complete one online class or your entire degree or certificate online, NECC’s online associate degree and certificate programs make it easy for you to enhance your knowledge and achieve your goals. On-campus: Northern Essex Community College is easily accessible from throughout the Merrimack Valley region to either of our campus locations in Haverhill and Lawrence, MA.

What is the average class size?

At NECC, inspiring our students and graduates to succeed is our top priority. That said, we understand that smaller class sizes help ensure that each student receives the personalized attention they deserve. Presently, our average class size is 16.3 students.

Does NECC have a study abroad program?

Are you interested in other cultures? Would you like to earn a degree while studying abroad? NECC understands that increasing your global awareness can help you gain an edge in the job market when you graduate. For students interested in other cultures or who want to travel and see new places, we offer an International Studies program.

Once accepted into the program, you can take advantage of short course opportunities to visit another country, study abroad for a semester, or increase your global awareness right here on campus by participating in One Geographic Region events or becoming a Global Scholar.

International Studies at NECC

Sources and Citations: ¹Salary information provided on this page is sourced from Salary.com. The data reflects estimates based on employer surveys and job listings. Actual salaries may vary based on location, experience, and other factors.

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