Online Learning Help

Need Help With Your Online Courses?

NECC offers both tutoring services and technical support for your online courses.

The Tutoring Center offers tutoring in accounting, computers & technology, math, statistics, science, reading, writing, as well as English as a Second Language and technical assistance. Most tutoring is available on a walk-in basis.
ThinkingStorm Online Tutoring is an academic support program that gives you online access to live, one-to-one assistance from trained and qualified tutors. ThinkingStorm is offered to NECC students at no additional cost.

Learn more about Online Proctoring with Honorlock, and learn the answers to some Frequently Asked Questions.
FAQs—The Frequently Asked Questions section provides solutions for common technical issues. Please check this section first, as it often all that is necessary to find the solution to your problem.
Service Desk—Help with myNECC accounts, including login problems for Blackboard, Self Service, and Student Email is now provided through the NECC Service Desk. The Service Desk offers walk-in support in Room A-341 on the Haverhill Campus, and in Lawrence, Room L-242. You can also contact the Service Desk by phone at 978-556-3111, or by email at servicedesk@necc.mass.edu.