Support Services

Dedicated to Your Success In and Out of the Classroom

We understand your success as a student can be affected by many factors outside of the classroom – and we are ready to help you meet these challenges! We offer free counseling services, technology help, and have dedicated staff members to help veterans and their family members take advantage of the academic resources and financial benefits they deserve.

Services Offered

Counseling Services

The counseling center at NECC is here to support your personal, social, and academic development. All services are confidential, free, and available to all NECC students. Go to the Counseling Services pages  for more information, FAQs and Resources.

Center for Accessibility Resources & Services (CARS)

The Center for Accessibility Resources & Services facilitates accommodations to provide equal access and support services to all Northern Essex programs and activities. Go to the CARS pages for more information.

Resources in the Community

Sometimes life gets in the way of your success in college. We’ve gathered together information of some of the local resources that are available to you. We are also here to assist you with referrals. View our Resources in the Community pages.

Technology Help

Are you are first time student, new to online classes, or need help with log ins or setting up email? Go to the Technology Help page.

If you are looking for support with academic technologies like Blackboard and Microsoft Office, help with printing and scanning, and other general computer & technology questions read more on our Computer Labs page.

Veteran and Military Services

NECC has staff and on-campus space dedicated to supporting the academic success of U.S. military personnel, veterans, and their eligible beneficiaries. Read more on our Veteran and Military Services page.

Free TextBooks (OER)

Are you frustrated by the high costs of textbooks? Now you can choose from forty NECC courses that don’t use traditional textbooks, but instead use free Open Educational Resources (OER). Read more about Free TextBooks (OER).

Child Care Services in the Community

Do you need local child care? View the professional the childcare services available in both Haverhill and Lawrence for children ages 4 weeks through age 7. You can also find more resources for childcare and elder services on the Family Resources and Child Care page. If you need additional help with referrals fill out the Community Support Services Referral Form on the Resources in the Community page.

Academic Support

If you were looking for help with selecting classes, setting up learning accommodations, or getting academic coaching or tutoring for classes go to the Academic Support Services pages. There is also additional support for students who are first generation college students (Their parents did not get a college degrees.) PACE is a Student Support Services program funded by a TRiO grant from the U.S. Department of Education. Find out more on the PACE Program TTio-SSS page. 

The SOAR (Seize Opportunities, Aspire to Rise) program is a student support program created to help you succeed!  For more information visit the SOAR page.  

Academic Preparation

Do you need extra help preparing for college level courses? The academic preparation courses help you improve your skills so you can succeed in college-level courses. Academic ESL prepares you to use English at a college level.