Technology Help
Multi-Factor Authentication has been enabled on NECC accounts
Passwords are the most common method of authenticating a sign-in to a computer or online service, but they are also the most vulnerable. People can choose easy passwords and use the same passwords for multiple sign-ins to different computers and services. To provide an additional level of security for sign-ins, all Northern Essex Community College accounts must use multi-factor authentication (MFA). For more information on this change and help with Multi-Factor, please visit the link below. Get Help with Multi-Factor
IT Service Desk
Help with NECC accounts, including login problems for myNECC, Blackboard, Self Service, Email, and other services, is provided by the NECC IT Service Desk. The IT Service Desk offers walk-in support in Room A-341 on the Haverhill Campus, and in Room L-005 on the Lawrence Campus. IT Service Desk hours are Monday through Friday from 8 AM to 5 PM. You may also contact the IT Service Desk by phone at 978-556-3111 Monday through Friday from 8 AM to 7 PM. Or you may contact the Service Desk by email at servicedesk@necc.mass.edu.
First Time Students
We make getting started quick and easy. Just click the links below to set up your email and access myNECC, our online portal. The myNECC portal will give you 24/7 access to your email, Blackboard, Navigate, as well as personalized information specific to you. You can see your schedule, find out your grades, check your bill, keep up with your financial aid, add or drop classes, and more!